Our 100% Satisfaction Guarantee
We want you to be happy with what you have ordered so offer a 100% Satisfaction Guarantee on all our products. If you are not completely satisfied with your order, no matter what the reason, we will gladly refund your purchase price or give you a store credit, whichever you prefer. You must return the product to us within 10 days of receiving your order and we will issue you a refund or credit for the items purchased. We are sorry but we cannot refund the shipping.
If you have any questions or concerns, please feel free to contact us at anytime. We are here to make this a pleasant and safe shopping experience so you will return again and again. You can reach us by calling 805-850-8987. E-mails will be answered within 24 hours info@whimsicalsoaps.com
Your Privacy is Very Important to Us At Whimsical Soap Garden we value you as a customer. We also share your concerns about privacy. We are providing this statement to explain how we treat your personal and business information ("customer information") that is not public. This is information we obtain from you or from other sources when we provide you with products and services.
We want you to know that we respect your privacy; and we protect your information.
- We do not sell customer information.
We do not share your information with persons, companies or organizations outside Whimsical Soap
Garden that would use that information to contact you about their own products and services.
We expect persons or organizations that provide services on our behalf to keep your information
confidential.
We also expect those persons or organizations to use your information only to provide the services
we've asked them to provide.
If you order products or services directly from Whimsical Soap Garden we will use the personal
information you provide only to proces that order. We do not share this information with outside parties except to the extent necessary to complete your order.
When visitors or members send email inquiries to Whimsical Soap Garden, the return email address is used to answer the email inquiry we receive. Microsoft Office Live does not use the return email address for any other purpose and does not share the return email address with any third party.